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Frequently Asked Questions

❓1. Why should I choose telepsychiatry over traditional in-office care?

Our telepsychiatry model was designed to meet you where you are—literally and emotionally.

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  • Weekend, early morning, and evening appointments to fit your lifestyle

  • Ideal for students, busy professionals, and parents—no need to miss work or school

  • Receive care from the comfort, privacy, and safety of your own space

  • Improves continuity of care, especially during travel, transitions, or bad weather

  • Reduces stigma, especially for those who feel uncomfortable visiting a clinic

  • No commute, parking hassle, or time lost traveling

❓2. Why do you offer a cash-pay model instead of billing insurance?

We believe great care shouldn’t come with red tape.

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  • Greater privacy—no third-party access to your mental health records

  • No diagnosis required unless clinically appropriate (unlike insurance-based models)

  • Avoid high deductibles or copays that often equal our full session rates

  • Use FSA/HSA to pay for your care

  • No restrictions on length, type, or number of sessions

  • No "checkbox" medicine—we provide care that’s responsive, personalized, and thorough

  • We serve a limited number of patients to ensure high-touch service, fast access, and no waitlists

  • It's like concierge care without the luxury price tag

❓3. How quickly can I get an appointment?

We prioritize access and responsiveness.

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  • Most new patients are seen within days, often within 24–48 hours

  • Urgent concerns are responded to within 24 hours, often within a few hours

  • No waitlists, no weeks-long delays

❓4. Will I speak directly with my psychiatrist, or go through office staff?

You’ll always speak directly with me, a board-certified psychiatrist—not a receptionist or nurse.

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  • All messages and questions are answered personally

  • Most responses are delivered same-day

  • Care decisions are made with you, not for you

❓5. Is telepsychiatry really more affordable?

Yes—and not just financially.

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  • Eliminate hidden costs like gas, parking, lost wages, and missed school

  • Flexible scheduling reduces lost productivity

  • When compared to the true cost of traditional care, our all-in-one model is often less expensive and more valuable

❓6. Is this service right for high-performing professionals, students, or parents?

Absolutely. Our model is tailor-made for people who value privacy, time, and autonomy.

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  • Professionals needing discreet, efficient care

  • Teens and students who can't afford to miss class

  • Parents juggling multiple roles

  • Anyone who needs personalized care on their schedule

❓7. What kind of treatment approach do you use?

We go beyond quick fixes.

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  • Longer sessions for deep evaluation and discussion

  • Integration of medication management, CBT, trauma-informed care, and lifestyle interventions

  • Holistic, evidence-based treatment that considers your full picture—not just your symptoms

  • You are not a number here—you are a person with a story, goals, and strengths

❓8. Can I contact my psychiatrist between sessions?

Yes. We offer secure messaging and brief check-ins when appropriate—especially for:

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  • Medication questions

  • Side effect concerns

  • Emotional check-ins between full sessions

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You’re never left in the dark.

❓9. Is my privacy protected?

With a cash-pay model:

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  • No information is shared with insurance companies

  • Your records remain 100% confidential between you and your psychiatrist

  • You are in control of your mental health data

❓10. What’s the difference between your service and concierge psychiatry?

We offer many of the same high-touch benefits as concierge care:

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  • Small caseload

  • Direct access

  • Same-week appointments

  • Longer, more in-depth sessions

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But without the hefty subscription fees or annual retainers. You pay only when you need care—with no compromise in quality.

💬 Have More Questions?

We’re here to help.
Reach out anytime—your mental health should be as flexible, private, and personal as your life demands.

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